Definitions

In this policy:

• "we" or "HotTraveller" or “HotTraveller’s” means Complete Tourism Limited.
• "you" or "traveller" means you, the person using our services, or visiting our Web site.
• "services" means all goods or services we provide and anything else we do for you, including allowing you to access our Web site.
• "service provider" means people or companies who are subscribed to HotTraveller as a "service provider" for the purposes of promoting their business, services and activities.

Other policies applying to our services

"service provider" means people or companies who are subscribed to HotTraveller as a "service provider" for the purposes of promoting their business, services and activities.

Visitors

If you are just surfing and reading information on our Web site, then we may collect and store the following information about your visit:

• the IP address of your machine when connected to the Internet and the domain name from which you are accessing the Internet;
• the operating system and the browser your computer uses, and any search engine you are using;
• the date and time you are visiting;
• the URLs of the pages you visit;
• if you provide it, your email address.

We use that information to measure the number of visitors to different parts of the site and, for example, to measure the effectiveness of advertising. We do not disclose information about individual machines except for the reasons set out below.

Other than for the purposes specified above, personal information which we collect may be aggregated for analysis but in such circumstances we would ensure that individuals would remain anonymous. We will not sell or otherwise provide your personal information to a third party

We may gather more extensive information if we are concerned, for example, about security issues. If we think it is necessary, we can disclose information to relevant law enforcement authorities, such as the Police or the Department of Internal Affairs.

Additional privacy provisions for other HotTraveller services

If you use services other than just our web site information generally available to all visitors, HotTraveller's Standard Terms of Use sets out our commitments to you regarding collecting, holding and using information about you.

Changing this policy

We may change this policy at any time by changing or removing existing terms or adding new ones. Changes may take the form of a completely new policy. We will tell you about any changes by posting an updated policy on our Web site. Any change we make applies from the date we post it on the Web site.

These terms and conditions were last updated on: 1st – August - 2005

Collecting information

While you have an agreement with any HotTraveller company, you agree that we and other HotTraveller companies may collect information about you. The information may be obtained from you and others or generated within the equipment used to provide our services when you or anyone else uses our services. You may decide whether to provide any information Hottraveller seeks from you. However, if you do not provide it, we and other HotTraveller companies may not be able to provide services for you.

You may ask to see information HotTraveller holds about you, so long as HotTraveller can readily retrieve it, and ask for any details that are wrong to be corrected.

Holding and using information

We may hold the information and share it with each other, with employees and contractors of HotTraveller companies, with credit reference agencies and with collection agencies. This enables HotTraveller and other HotTraveller companies and agencies to:

• provide services for you and others
• send you bills and recover money you owe
• keep you informed of services available to you from HotTraveller and other people
• exercise any lawful right HotTraveller has.

If you tell HotTraveller you have an interest in a particular topic, HotTraveller may send you information about that topic. HotTraveller will store previous Email addresses with your profile to ensure our Terms of Use are being complied with; specifically the use of one account per HotTraveller user.

HotTraveller may share with network operators any information needed to enable you to use the services, but this does not include your name and address.

HotTravleller may disclose information about you to law enforcement authorities, for example the Police or the Department of Internal Affairs, if HotTraveller thinks that such disclosure is necessary.

HotTraveller may occasionally monitor telephone calls between customers and HotTraveller staff for training purposes. Any information HotTraveller collects by this activity will be used in strict compliance with privacy laws.