HotTraveller's Site Terms of Use applies to anyone who visits the HotTraveller Web site or uses any of our services. In this Site Terms of Use and generally on the HotTraveller Web site,

  • "we", "our" or "HotTraveller" or “HotTraveller’s” means Complete Tourism Limited;
  • "you" means you, the person using our services or visiting our Web site;
  • "services" means all goods or services we provide and anything else we do for you, including allowing you to access our Web site.
  • "service provider" means people or companies who are subscribed to HotTraveller as a "service provider" for the purposes of promoting their business, services and activities.

If you are a HotTraveller client, then HotTraveller's Standard Terms and Conditions will apply to your use of our services. Other contractual terms apply to some services. It is important that you are familiar with the terms applying to your use of HotTraveller services. Nothing in this Site Terms of Use is intended to affect any of those terms.

Other policies may apply

In addition to this Site Terms of Use other policies may apply to some of HotTraveller’s services.

Complying with our policies

By using HotTraveller's services, you agree to comply with this Site Terms of Use and with any other policies which apply. The policies are designed to make sure that accessing HotTraveller is an enjoyable and rewarding experience for everyone. If you do not comply with any term of this Site Terms of Use, or the other applicable policies relevant to your use of a particular service, HotTraveller may take any of the measures set out in the paragraph: Site Management Rights.

Changing the policies

HotTraveller may change this Site Terms of Use and our policies applying to particular services at any time by changing or removing existing terms or adding new ones. Changes may take the form of completely new policies. HotTraveller will tell you about any changes by posting an updated version of the particular policy on the HotTraveller Web site. Any change HotTraveller make applies from the date it is published on the Web site.

Disruptive activities

You must not:

  • use any of HotTraveller’s services to threaten, “flame”, abuse, defame, harass or stalk others
  • use objectionable language or expressions of bigotry, racism or hatred on the HotTraveller Web site
  • disrupt activity online,
  • spam, including sending unsolicited emails, bulk email, or distribution to multiple discussion groups, mailing lists or communities, distributing chain letters, pyramid schemes or hoaxes.
  • access or use anybody else's computer system, communications services or data, including by hacking or by attempting to circumvent user authentication or other security measures.
  • view, collect, forward or intercept email or other private communications not intended (by the sender) for you, or attempt to do any of these things.
  • post or use any software or device which may facilitate a continued connection or degrade or impede the service of another user, such as pinging, mail bombs or war dialling
  • run network scanning software or use open relay to distribute messages
  • introduce anything harmful or destructive (such as viruses, worms, Trojan horses, time bombs or bots) to, or interfere in any way with, our or anyone else's computer system or communications services
  • create or use a false identity for the purpose of misleading others as to the identity of the sender or origin of any message.
  • use false message headers or omit message headers.

Your Responsibilities

You are responsible for:

  • all your activities while using any of HotTraveller’s services and for anything you say or post on the site
  • using your own judgement when evaluating information you access by using HotTraveller’s services, remember some information could be from anyone of any age or experience level
  • your personal information. HotTraveller recommends that you do not give your name, address, phone number or credit card numbers unless the site you are visiting and the method of access are secure. Make sure you know who you are giving your information to even if it is on a secure site
  • what you see on the Internet, including information that your children access. Some content and some links may contain adult content and may not be suitable for children. HotTraveller encourages you to join your children as they explore the Internet.
  • make sure everyone else who uses the HotTraveller service meets these responsibilities.

Material and copyright

While every endeavour has been made to supply accurate information, errors and omissions may occur. Accordingly, HotTraveller does not accept any liability for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on or accessed through the HotTraveller Web site.

Material that you see on our Web site may be protected by copyright, trade mark, patent or other protections, even if it is not stated to be. Do not upload material or files unless you have the right or appropriate consent to do so.

By posting material in publicly accessible places on the HotTraveller Web site, you allow HotTraveller to reproduce, publish, modify and distribute any part of that material, or incorporate it in other works in any form for any purpose. If you do not own the material you must get the owner's consent before you post or upload it to HotTraveller.

Objectionable material

If you are worried that material you have seen on the HotTraveller Web site, Blogs or forum is objectionable, you should immediately contact us.

Forums and Blogs

HotTraveller provides Travel Diaries, Blogs and Forums for the use of HotTraveller users. These Travel Diaries, Blogs and Forums may not be used to promote other web sites or any commercial or business activity, unless they are a HotTraveller service provider. HotTraveller is not responsible for any of the opinions expressed in Travel Diaries, Blogs and Forums. By posting a message to Travel Diaries, Blogs and Forums, as a HotTraveller user, you agree to take all and full legal responsibility and liability for your comments, including those which may be offensive or defamatory.

Restricted Use

Unless HotTraveller agrees otherwise in writing, you are provided with access to the HotTraveller web site only for your personal use. You may only have one personal user login for this website. You are authorised to print a copy of any information contained on the HotTraveller web site for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission on-sell information obtained from the HotTraveller web site.

Site Management rights

If you do not comply with this Site Terms of Use or any other policy applying to a particular service, HotTraveller may withhold, suspend, restrict or terminate your access to our services, or to HotTraveller. HotTraveller may also require you to edit material we consider to be unauthorised, misleading, offensive, defamatory, illegal or detrimental to our reputation or to the HotTraveller brand. If you do not do so to HotTraveller’s satisfaction, HotTraveller may edit that material, and may withhold, suspend, restrict or terminate your use of the HotTraveller service without further notice. Nothing in this Site Terms of Use or in any other policy is intended to affect HotTraveller’s rights to withhold, suspend, restrict or terminate services as set out in the applicable Terms of Service or any other applicable contractual terms.

HotTraveller may filter, delete or restrict access to material posted on the HotTraveller Web site or transmitted via HotTraveller servers if you or anyone else does not comply with this Site Terms of Use or any other applicable policy.

Disclaimer

HotTraveller does not accept responsibility for any damage or loss, however caused (including through negligence), which you may directly or indirectly suffer in association with your use of the HotTraveller web site or any linked or referenced web site.

HotTraveller does not accept any responsibility for any such loss arising out of your use of information contained in or accessed through the HotTraveller web site.

To the maximum extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is hereby excluded.

Where legislation implies any condition or warranty which prohibits HotTraveller from excluding or modifying the application of, that condition or warranty will be deemed included but HotTraveller’s liability will be limited for a breach of that condition or warranty to one or more of the following: firstly, (a), if the breach is in regards to goods - the replacement of the goods or the supply of equivalent goods, or the repair of such goods, or the payment of the cost of replacing the goods or of acquiring equivalent goods or the payment of the cost of having the goods repaired; and, secondly, (b), if the breach is in regards to services, either the supplying of the services again or the payment of the cost of having the services supplied again.

Exception to Disclaimer

This disclaimer set out in these terms and conditions does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

Specific Warnings

You must ensure that your access to the HotTraveller web site is not illegal or prohibited by laws which apply to you. You must take your own precautions to ensure that the process which you employ for accessing the HotTraveller web site does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. HotTraveller does not accept any responsibility for any interference or damage to your own computer system which arises in connection with your use of the HotTraveller web site or any linked web site.

Whilst HotTraveller has no reason to believe that any information contained on the HotTraveller web site is inaccurate, HotTraveller does not warrant the applicability, accuracy or completeness of such information, nor does HotTraveller undertake to keep the HotTraveller web site updated. HotTraveller does not accept responsibility for loss suffered as a result of reliance by you upon the accuracy, relevance or value of information contained on the HotTraveller web site or any linked web site.

The responsibility for the content of advertisements appearing on the HotTraveller web site rests solely with the advertisers. The location and promotion of such advertisements does not imply or constitute a recommendation or endorsement by HotTraveller of the advertisers' products. Each advertiser is solely responsible for any representations made in connection with their advertisement.

Trade Marks

Unless otherwise specified, any word or device to which is attached the TM or ® symbol is a registered trade mark. If you use any of HotTraveller’s trade marks in reference to HotTraveller’s business activities, goods, web sites, products or services, a statement attributing that trade mark to HotTraveller must be included. HotTraveller’s trade marks must not be used in any of the following circumstances:

  • in or as the whole or part of your own trade marks;
  • in conjunction with business activities, goods, web sites, products or services which are not HotTraveller’s;
  • in a way which may be or be seen to be confusing, misleading or deceptive;
  • in a way that denigrates HotTraveller business activities, goods, web sites, products or services.

Linked Web Sites

The HotTraveller web site may contain hyper-links to other web sites which are provided for ease of use only; these linked web sites may not remain current or be maintained. Under no circumstances is HotTraveller responsible for the content or privacy practices associated with these linked web sites and these linked web sites should not be construed as being endorsed by HotTraveller./p>

Security of Information

HotTraveller will continually endeavour to protect information communicated through the Internet, however there is no guarantee that this information is totally secure. As HotTraveller cannot ensure the security of any information through the Internet, it does not warrant the security of that information. Information which you send to HotTraveller is sent at your own risk. Once received, HotTraveller will take reasonable steps and care to maintain the security of such information.

Security of Your Login Information

Under no circumstances should you communicate your secure information and/or password with any other person. You have the responsibility of keeping your account information, including but not limited to your email address and logon password, safe, secret and secure. You agree to not permit any other person to use your user name or subscription of the HotTraveller web site.